♛ Terms and Conditions
Bikini, Wellness Suits
ALL SALES ARE FINAL.
Suits are made completely from scratch, embellished by hand, and customarily created and tailored exactly to each client’s liking and size. Because of this, suits may NOT be returned nor exchanged, and NO refunds/order cancellations will be granted at any time.
Half of the total balance must be paid to Goddess Glam Competition Suits, LLC to secure each client's order. Turnaround time only begins once the deposit has been made. The full balance must be paid before each finished suit is shipped or picked up. NO EXCEPTIONS.
As all of our competition Bikini/Wellness suits are made to order and custom, it is required all orders be finalized with deposits paid at least 9 weeks out from show dates. Any order requests submitted later than 9 weeks out are subject for approval.
Athletes will be notified if suits cannot be made by their show date before any financial commitment is made.
Order Changes
In the event that a client needs to postpone her show and, therefore, postpone her suit order, the client may do so at any time for however long necessary as the order can be continued from where it was left off.
Orders may continue to be fulfilled and delivered free of charge within 550 (1.5 years) days of the date of deposit.
Beginning January 1, 2026, pending orders not fulfilled after 550 days from the date of deposit will no longer be prioritized. To continue with a pending order after 550 days from the date of deposit, a charge of $75 will be incurred toward the order balance.
If a client wishes to change the fabric color of her suit, she may do so at no extra charge as long as changes are requested before her suit pieces are initially cut out. Requesting to change the fabric color any time after the suit pieces are cut will result in an additional $75 charge to cover further labor costs.
The client may request to switch connector styles at any time before the suit's final delivery.
Requests for changes to crystal colors must be made prior to the embellishment process. After we have begun to apply crystals, changes to crystal colors will not be accommodated.
Should a client wish to cancel her order, she may do so ONLY within 7 days of placing her deposit. If canceled within this 7-day period, a refund minus $100 will be granted. After this 7-day period, order cancellations will NOT be accepted under any circumstance, and NO REFUNDS will be granted.
Bikini, Wellness Suit Fittings
All domestic orders, both in person and online, include a custom fitting experience, an opportunity for the athlete to try on her bikini in between the consultation and embellishment steps of the order process. The suit at this point of the order process consists only of its fabric color and connectors; crystals will not yet have been applied to the suit.This step is crucial to eliminate any issues in the fit and/or construction of the suit to ensure a proper and flattering fit.
In-person Fittings vs. Remote Fittings
In-person fittings are available to all local clients and any online clients willing to travel for an in-person fitting.
Online clients residing in USA will be subject to remote fittings, unless willing to travel to meet in person, and will receive two shipments of their suits, the first of which will be for the purpose of the client's remote fitting.
- With the first shipment, detailed instructions will be emailed regarding the remote fitting. Each client will communicate directly with Maria via email or video call (FaceTime/WhatsApp) and together will discuss any needed alterations for a proper and most flattering fit.
- Clients are responsible for mailing their suits back to Goddess Glam with the return label included in the first shipment (check the label for the correct carrier - UPS or USPS) within 48 hours for the suit to be completed and delivered punctually.
- Should an online client be unable to return her suit after her online fitting assessment within the requested 48 hours of receiving, she must notify Maria ASAP and state when the suit will be returned. Failure to return a suit within 7 days of receiving will delay the remainder of the order process and, therefore, the final shipment.
We do our absolute best to eliminate any issues in the fit/quality of the suit before the embellishment process to minimize potential issues and stress leading up to show day.
Communication during the fitting step of the order process is vital. Assessments by Maria will be made according to what will look beautiful, presentable and according to standard on stage, but input from clients is also valued and will always be taken into consideration when discussing alterations.
Alterations After Suit Completion
As we go to great lengths to assure an optimal fit before embellishing of each suit, alterations made after the completion of each suit will incur additional fees.
Prices for alterations are subject to the type of alteration and time for completion.
Changes to crystal work will not be accommodated under any circumstances. Removing crystals from a finished suit for replacement of new crystals only leaves residue and stains from dried glue and gives a messy appearance. For new crystal, it is best to start from scratch with a brand new suit.
NPC Fit Model Suits
ALL SALES ARE FINAL.
All NPC Fit Model Suits are custom and made to order according to each athlete's liking and measurements. Therefore, Fit Model suits may NOT be returned nor exchanged, and NO refunds/order cancellations will be granted at any time.
Alterations are included with every Fit Model suit order.
Bottom regulations requiring 50% back coverage will be followed.
Posing Suits
ALL SALES ARE FINAL.
All posing suits are custom and made to order according to each athlete's color choice and measurements. Therefore, posing suits may NOT be returned nor exchanged, and NO refunds/order cancellations will be granted at any time.
Standard lead time is 2-3 weeks from time of order.
During extended holiday breaks (midsummer & winter holidays), expect 3-4 week lead time.
International Orders
Goddess Glam Competition Suits, LLC accepts international orders.
Remote fitting assessments are optional and require additional costs. If a client would prefer to try her suit on before embellishment and completion, the order must be submitted at least 12 weeks out, and additional shipping fees will be applied.
If a client does not require a remote fitting assessment, Goddess Glam will proceed to finishing the suit in preparation for one shipment upon completion. For this, orders must be submitted at least 8 weeks out.
Depending on the country, packages may be held in customs and/or may be taxed. Goddess Glam Competition Suits, LLC is not responsible for neither any extended period of time a suit is held in customs, nor for the billing of any fees pertaining to customs tax. It is the client’s obligation to be aware of and responsible for any such fees.
If further clarification of our terms and conditions is needed, please contact us.